Refund Policy

If you are unsatisfied with your purchased product, you have 7 days from delivery date to return your item for a full refund. Customer is responsible for all return shipping costs. Does not apply for custom or wholesale orders.

If you received a damaged product, please provide photo proof and description. All reports of damage will be under Tulivu Candle Co. discretion to provide a refund. If damage occurred during shipping, a claim will be filed.

All questions, comments, or concerns can be emailed to